Shipping and Handling Information
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Shipping and handling is calculated on a per-item basis.
Additional fees apply to Express shipping (not per item):
Air Service: Delivery in 2 business days* (Add $5.00) on orders placed by
2:00 p.m. ET (U.S. only)
Next Day Air: Delivery next business day* (Add $15.00) on orders placed by
2:00 p.m. ET (U.S. only)
*Business Days are Monday - Friday only, excluding holidays
Returns and Exchanges
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Should any item fail to meet your expectations, simply return it within 60 days in new and unused condition, and we will gladly exchange it or refund the purchase price. Shipping and handling charges are not refundable.
To What Address Do I Return My Package
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For your convenience, we have included our return address below:
Tylan and Company Returns Department
136 Belle Ridge Drive
Madison, AL 35758
U.S.A.
How Do I Return a Package
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Fill out the Return/Exchange form on the back of your invoice, indicating what you are sending back, the reason and what you want done (return or exchange). Return the form with the merchandise via your preferred carrier. Return postage is the responsibility of the customer. We regret that we cannot accept "bill recipient" packages.
We will gladly answer any questions you might have regarding returns or service. Call 256-759-2220 9:00 a.m - 10:00 p.m. ET Sunday - Saturday.
